「서무업무 종합매뉴얼」 소개에서 다운로드까지
서무 업무 메뉴얼 소개
행정자치부 인사기획관실에서 서무업무를 처음 담당하는 분들을 위해 준비된 서무업무 메뉴얼입니다.
해당 자료는 서무 업무를 처음하는 공무원에서부터 공공기관, 사기업까지 광범위한 서무 업무에 대한 기초를 튼튼하게 닦을 수 있는 유용한 자료가 될 수 있습니다.
서무 업무 메뉴얼 목차
공직에 대한 이해
- 조직 ··················································································································3
➊ 정부조직 현황 3 ➋ 행정자치부 조직 현황 8 - 인사 ··············································································································· 10
➊ 공무원의 종류 10 ➋ 임용 14
➌ 승진임용 15 ➍ 신규채용 18
➎ 보수 21 ➏ 수당 25
➐ 복무제도 31 ➑ 징계제도 34 - 예산 ··············································································································· 36
➊ 예산 편성･심의･결산 주요 절차 36 ➋ 예산안 편성 37
➌ 예산안 심의 38 ➍ 예산안 결산 39 - 법령 ··············································································································· 40
➊ 법령의 체계 40 ➋ 정부입법 절차 40
➌ 국회 법안심사 절차 44 ➍ 법률안 정리･이송 및 공포절차 45
➎ 행정규칙(훈령･예규)의 제･개정 46
서무 핵심 업무 길라잡이
- 보고서 작성하기 ·························································································· 49
➊ 보고서 작성 시 유의사항 49 ➋ 문제 있는 보고서 사례 50
➌ 보고서 전개방식과 서식 50 ➍ 보고서 유형별 작성방법 53 - 각종회의 준비하기 ······················································································ 61
➊ 우리 부 주요 회의 목록 61 ➋ 회의 주재 시 준비사항 62
➌ 회의 참석 시 준비사항 63 - 영상회의 준비하기 ······················································································ 64
➊ 영상회의 개설하기 64 ➋ 영상회의 참석하기
- 국회업무 대응하기 ······················································································ 66
➊ 연간 국회 기본일정 66 ➋ 국회 업무 추진 요령 70
➌ 국정감사 73 - 홍보업무 지원하기 ······················································································ 77
➊ 홍보의 개념 77 ➋ 보도자료 작성 배포 77
➌ 인터뷰 대응 83 ➍ 정부 가용매체 활용 84
➎ 우리 부 출입기자단 명단 85 ➏ 언론보도 스크랩 85 - 계약업무 처리하기 ······················································································ 87
➊ 계약처리 절차 87 ➋ 단계별 절차 및 세부내용 88
➌ 기타 참고사항 93 - 지출업무 처리하기 ······················································································ 99
➊ 지출 요청 시 구비서류 99
➋ 서무가 주로 지출하는 비목별 지침 99
➌ 관서운영경비 교부 101
➍ 지출반납 처리 104
➎ 디브레인 시스템 요청서 작성방법 104 - 조직성과 실적관리 하기 ·········································································· 105
➊ 정부업무평가 105 ➋ 부내성과평가 112 - 정보공개업무 처리하기 ············································································ 117
➊ 정보공개제도의 개념 117 ➋ 정보공개의 판단 기준 117
➌ 정보공개 대상기관 118 ➍ 정보공개업무 처리절차 119 - 민원 처리하기 ························································································· 122
➊ 민원업무 개요 122
➋ 국민신문고 민원 처리요령 123
➌ 기타 알아두면 좋은 민원관련 제도 130 - 즐거운 직장 만들기 ··············································································· 133
➊ 주요 일정관리, 현안사항 전파하기 133
➋ 각종 행사 및 회식 준비하기 133
➌ 소속직원 전입ㆍ출시 처리사항 134
➍ 직원 경조사 발생 시 조치방법 135
➎ 각종 행사 차출 시 고려할 점 136
➏ 스마트하게 일하는 직장 만들기 136 - 청사시설 이용하기 ················································································· 138
➊ 중앙행정기관 소재지 현황 138
➋ 정부서울청사 주요시설 및 전화번호 안내 139
각종 신청 및 시스템 보안 141
- e사람 시스템 안내 ··················································································· 143
- 공무원증 신청방법 ····················································································144
- 행정전자서명 및 내부업무망 사용방법 ·················································145
➊ 행정전자서명(GPKI) 신청방법 145 ➋ 내부업무망(하모니) 사용방법 145 - 개인용 컴퓨터 및 네트워크 사용방법 ···················································151
➊ PC 지급･반납 및 노트북 대여 신청 151
➋ 네트워크(업무망･인터넷망) 이용 152
➌ PC 이용 관련 장애처리 지원 신청 154
베테랑 서무가 되기 위한 Tip 157
- 서무업무의 의의 ························································································159
- “이런 서무와 일하니 좋더라” ································································· 160
- 칭찬받는 서무가 되는 법 ········································································
참고자료 177
■ 우리부 발간 각종 매뉴얼 현황 ····································································· 179
■ 알아두면 유용한 인터넷 사이트 ··································································· 1